Shipping Policy

Shipping Policy

Thank you for shopping with Starcopia! We’re proud in look for, designing and producing premium camera accessories in the eath, and we’re excited to ship them to creators around the world.

Processing Time

All orders are processed within 3–7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be slightly delayed, but we’ll always keep you informed.

Domestic Shipping (Hong Kong)

We offer standard shipping across the Hong Kong. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected service.

INTERNATIONAL SHIPPING AND CUSTOMS DUTIES

International orders may be subject to customs duties, import taxes, or other fees levied by the destination country. These charges are not always included in the shipping cost shown at checkout.

Please double-check your selected shipping option before completing your order. We recommend choosing a service that includes duties and taxes to help avoid customs delays or unexpected charges.

ESTIMATED INTERNATIONAL DELIVERY TIMES

Delivery times may vary depending on your location and the shipping method selected at checkout. The following are general estimates:

Standard International Shipping: 7 to 30 business days

Expedited International Shipping: 5 to 14 business days

Please note that these timeframes do not include possible customs processing delays.

Customs duties and import taxes, if applicable, remain the responsibility of the customer.

Tracking Your Order

Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking to update.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at info@starcopia.com, and we’ll do our best to assist you.